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Support

Palette+ Support

Help for iPhone, the Palette+ keyboard, and Mac

Save a color

Choose Add Color in Palette+ to sample a photo or enter a HEX or RGB code. Before saving, you can choose a palette and add an optional color name. The photo itself is not stored or synced.

Add the keyboard

Open Settings → General → Keyboard → Keyboards → Add New Keyboard, then select Palette+. In any text field, use the globe key to switch to Palette+ and tap a saved color to insert its code.

If colors do not appear, open the main Palette+ app once to refresh shared data, then reopen the keyboard. iCloud updates can occasionally be delayed by network or operating-system conditions.

Use Palette+ on Mac

Open the quick palette with its keyboard shortcut, then copy a saved code or sample a color from the screen or an image. Sign in with the same Palette+ account to share purchase access between iPhone and Mac.

Purchases and account

Palette+ is planned as a one-time software purchase, not a subscription. Account deletion removes purchase-sharing access but does not request a refund. For purchase or refund questions, include the platform and approximate purchase date without sending card details.

Contact

Email [email protected] with your device model, operating-system version, Palette+ version, and a short description of the issue. Please do not include passwords, card numbers, or other sensitive information.